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| A KIIP response email after filing the KIIP test result complaint |
If you believe there was an issue with your KIIP test result, there is a way to file a formal complaint. While submitting a complaint does not guarantee that your result will be changed, it’s still worth a try if you have valid concerns.
A KIIP test-taker shares her complaint experience:
I recently went through the process myself and received an official response. Although the result stayed the same, I now understand how the complaint system works — and I’m sharing this to help others who may be in a similar situation.
📌 Complaint Submission Guide
To file a complaint regarding your KIIP test result, follow these steps:
1. Prepare the following documents:
- 📄 A copy of your KIIP test result
- 🪪 A scan of your Alien Registration Card (ARC) — both front and back
2. Send your complaint via email:
- 📧 Email address: [email protected]
- ✉️ Subject: Clearly state it is a complaint about the KIIP test result
- 📎 Attach the documents listed above
🔁 You may write your message in Korean or simple English, but Korean is more likely to receive a faster response.
⚠️ Please Note:
- Not all complaints will lead to a revised result.
- There is no official timeline for response, so be patient.
- This process is intended for test result disputes, not general feedback or suggestions.
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